Every day in hospitals across the United States, safety errors occur due to lack of communication between healthcare providers. The Joint Commission has estimated Hospitals across the nation that “80% of serious medical errors involve miscommunication between caregivers during the transfer of patients”. Additionally, per Becker’s Hospital Review, one-third of malpractice cases involving nursing cite a breakdown in communication. Many hospitals across the country have set the standard that bedside reporting is to be conducted at the change of each shift, yet shift-change report is often not executed at the bedside for various reasons. Nurses often cite bedside reporting is time consuming between patient interruptions and various nurses giving and/or receiving report; however, research shows bedside reporting increases patient satisfaction, patient safety and nurse satisfaction.
Abigail Mitchell, Katy Gudeczauskas, Alyssa Therrien and Alisha Zauher